Why Institute Accreditation?
As part of the Institute's vital role in establishing, managing and raising standards in IT training, we assess and endorse the processes and inherent abilities of corporate training departments and external training providers through a range of targeted accreditation programmes.
The Institute's Accreditation is recognised as the de facto standard in the IT training industry today and is now a requirement for the majority of training tenders in Government and corporations.
With IT's increasing strategic importance, the need for today's organisations to have access to the best possible IT skills has never been keener. This is because however wonderful technology is, it isn't technology alone which delivers business benefits - it is the people who use that technology.
The Institute of IT Training is dedicated to increasing IT skills within today's workforce and promoting the importance of those skills at the highest business and government levels.
The Institute provides accreditation to IT training providers, internal training departments, e-learning companies, learning centres, learning facility providers and technical support centres. In each case we have a rigorous and exhaustive accreditation procedure.
We assess these companies and departments thoroughly against highly defined criteria. Not everyone makes the grade - because our standards are high. Which is why organisations can choose Institute accredited companies with confidence - our accreditation process makes it easier for companies to find the best providers. Accredited internal departments can demonstrate to their own organisation the quality of their services - so that the organisations can be sure that their internal departments' service matches or exceeds that which is commercially available.
IITT Accreditation Programmes are designed to assess conformance to the IITT's Code of Practice - there is a different one for each specific programme. These Codes of Practice can be reviewed under each Accreditation programme.
It is the role of the IITT Accreditation Consultant to ensure that organisations seeking IITT Accreditation follow processes and procedures that demonstrate conformance to the appropriate Code of Practice.
Classes of Accreditation
There are two accreditation levels: Standard Accreditation and Gold Standard Accreditation (GSA).
The Institute's prestigious award of Gold Standard Accreditation (GSA) reflects the commitment made by the training provider to the delivery of high quality training services through continued compliance with the Institute's Code of Practice underpinning the accreditation programme. Further, the training provider commits to the learner that all instructor-led training is delivered by trainers with proven competency in delivering training. This is demonstrated by all employed trainers being professional members of the IITT.
Qualifying certification may be either the Institute's Certificate of Training Delivery Skills, issued following successful assessment in a live training environment against the TAP methodology, or an alternative certification recognised by the Institute as evidencing sound training delivery skills. All other aspects of the accreditation process are the same.
The Gold Accreditation Standards are as follows:
- To achieve the new GSA all trainers must be professional members of IITT (Associate Member or above).
- Organisations can apply for GSA six months after receiving initial accreditation.
Companies holding a GSA will show potential customers their commitment to the continuous professional development of trainers and highlight the fact they are consciously making steps to help to improve best practice over the IT training industry as a whole.
Benefits for Training Providers
- Accredited status gives you enhanced recognition and differentiation in a challenging marketplace
- Benchmarking of services so that you can confirm that perceived strengths really are strengths compared with your peers/competitors
- You will be seen to be making a public commitment to compliance with the IITT Code of Practice and complaints process giving buyers confidence in the quality of your service provision and comfort that there is an independent Complaints Procedure (see in Standards & Codes of Practice) should difficulties arise
- Membership of Training Provider Connect giving access to a vast repository of learning related material and research without having the bind of searching and filtering the internet and other resource libraries
- Training Provider Connect also gives you easy access to leading industry experts and like-minded communities to discuss key pressing issues
- Independent assessment of your key business processes so that you can market and build upon your strengths whilst addressing the opportunities for improvement.
- Mystery Shopper service giving you unbiased, discrete feedback on the experience your clients have when they first engage with your organisation.
- As an accredited member, you will be able to gain leverage from your success through IITT branding and through promotion via the IITT website and other marketing collateral.
- Assignment of an IITT Relationship Manager giving you a single point of contact with the IITT - a personal 'buddy' for all IITT related issues.
Benefits for Training Buyers
- Assurance that the Training Provider conforms to a professional Code of Practice including a complaints procedure administered by the industry's professional body giving buyers confidence in the quality of service provision and comfort that there is an independent escalation process should difficulties arise
- Assurance that marketing collateral is honest and verifiable and accurately represents the training services being provided
- Assurance that the Training Provider delivers objectives-specific training which facilitates the measurement, analysis and external reporting of the success in meeting stated learning outcomes
- Assurance that the Training Provider provides support and back-up to the training to ensure that stated learning objectives are achieved
- Assurance that instructional materials are well designed, up to date, fit for purpose and appropriate to the level of training and to the training situation
- Assurance that trainers are technically competent with appropriate subject matter expertise
- Assurance that trainers have recognised trainer delivery skills
- Business-focused learning
- Assurance that equipment is reliable and appropriate to the subject and audience
- Assurance that learning environments are conducive to effective learning including appropriate trainer-student ratios
Benefits for Training Departments
- Accredited status gives you enhanced recognition within your organisation
- Benchmarking of services so that you can confirm that perceived strengths really are strengths compared with your peers
- You will be seen to be making a public commitment to compliance with the IITT Code of Practice, giving your business confidence in the quality of your service provision and comfort that there is an independent auditing body
- Membership of Training Manager Connect giving access to a vast repository of learning related material and research without having the bind of searching and filtering the internet and other resource libraries
- Training Manager Connect also gives you easy access to leading industry experts and like-minded communities to discuss key pressing issues
- Independent assessment of your key business processes so that you can market and build upon your strengths whilst addressing the opportunities for improvement
- As an accredited member, you will be able to leverage your success through IITT branding and through promotion via the IITT website and other marketing collateral
- Assignment of an IITT Relationship Manager giving you a single point of contact with the IITT - a personal 'buddy' for all IITT related issues.
Benefits for Training Departments Users
- Assurance that the Training Department conforms to a professional Code of Practice administered by the industry's professional body giving consumers confidence in the quality of service provision
- Assurance that marketing collateral is honest and verifiable and accurately represents the training services being provided
- Assurance that the Training Department delivers objectives-specific training which facilitates the measurement, analysis and external reporting of the success in meeting stated learning outcomes
- Assurance that the Training Department provides support and back-up to the training to ensure that stated learning objectives are achieved
- Assurance that instructional materials are well designed, up to date, fit for purpose and appropriate to the level of training and to the training situation
- Assurance that trainers are technically competent with appropriate subject matter expertise
- Assurance that trainers have recognised trainer delivery skills
- Assurance that learning is business-focused
- Assurance that equipment is reliable and appropriate to the subject and audience
- Assurance that learning environments are conducive to effective learning including appropriate trainer-student ratios.