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Institute of IT Training - Preparing for Tomorrow
INSTITUTE OF IT TRAINING - Raising the standards of professionalism in training
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Competency Frameworks


As part of the Institute's vital role in establishing, managing and raising standards in IT training, it publishes standards which encompass all aspects of IT training, development and delivery.


The early applications of competency frameworks were focused mainly on performance management and development, particularly of more senior staff. Today, however, it is recognised that an effective competency framework has applications across the whole range of human resource management and development activities. Competency frameworks are now seen as an essential vehicle for achieving organisational performance through focusing and reviewing an individual's capability and potential. Moreover a competency framework can be a key element in any change management process by setting out new organisational requirements.


The IITT Competency Frameworks listed below are a set of competencies or behaviours that the Institute deems to be important for successful performance. For each competency, a number of specific examples of effective behaviour are specified which are normally grouped according to the needs of the particular organisation.


It makes sense to have one common set of criteria to cover processes such as training and development. Typical benefits include:

  • Providing a common language across all parts of an organisation for describing effectiveness in that organisation

  • Achieving a higher level of consistency and objectivity when recruiting and assessing performance

  • Providing individuals with the opportunity to identify and plan their competency development in order to aid their personal and career growth

Listed below are the Competency Frameworks for Classroom Trainers, Course Developers, e-Learning Tutors and e-Learning Designers and Developers.



Classroom Trainer Competency Framework



Classroom Course Developer Competency Framework



e-Learning Designer & Developer Competency Framework



e-Tutors Competency Framework